Privacy Policy of ada7

01 — Overview

Introduction

Welcome to ada7's Privacy Policy. ada7 is an online gaming and betting platform serving players across Bangladesh, offering cricket betting, live casino games, slots, crash games, and more. We understand that your personal data is valuable, and we are fully committed to protecting it with the highest standards of care and transparency.

This Privacy Policy applies to all visitors and registered users of the ada7 website and mobile platform. By accessing or using our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform.

We periodically review and update this Privacy Policy to reflect changes in our data practices, legal requirements, or the services we offer. We encourage you to visit this page regularly to stay informed about how we handle your information. Any material changes will be communicated to registered users via email or an in-platform notification.

02 — Collection

Information We Collect

ada7 collects various types of information in order to provide, maintain, and improve our services. The categories of information we collect include the following:

Personal Identification Information

• Full name and date of birth (required for age verification — players must be 21 years or older).
• Email address and mobile phone number registered with your ada7 account.
• National ID card or passport number when required for identity verification (KYC compliance).
• Residential address details, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).

Financial & Payment Information

• Mobile banking account identifiers used for deposits and withdrawals via bKash, Nagad, Rocket, or Upay.
• Bank account details when transactions are processed via Dutch-Bangla Bank, BRAC Bank, City Bank, or similar institutions.
• Transaction history, including deposit amounts, withdrawal requests, and account balances maintained within the platform.

Technical & Usage Data

• Device information including device type, operating system, browser type, and unique device identifiers.
• IP address, approximate geographic location, and session timestamps.
• Gameplay data including games played, betting patterns, session duration, and win/loss records.

03 — Usage

How We Use Your Information

The data we collect from you is used strictly within the scope of operating and improving the ada7 platform. Specifically, your information enables us to:

• Create and manage your player account, including authentication and account security.
• Process financial transactions — deposits via bKash, Nagad, and local bank transfers, and withdrawal requests — accurately and securely.
• Comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations required by applicable regulations.
• Deliver relevant customer support, resolve disputes, and respond to your inquiries in a timely manner.
• Send you service updates, security alerts, account notifications, and — only when you have opted in — promotional communications about bonuses or new features.
• Analyze platform usage patterns to improve game selection, interface design, and overall player experience.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. Any profiling for responsible gaming alerts is designed solely to protect players, not to restrict access unfairly.

04 — Payments

Payment Data & Financial Privacy

ada7 treats all financial data with the utmost sensitivity. When you make a deposit or request a withdrawal using services such as bKash, Nagad, Rocket, Upay, or a local Bangladeshi bank, we receive only the transactional reference data necessary to process and confirm the transaction. We do not store full card numbers, mobile PIN codes, or banking passwords on our servers at any time.

Payment processing for bKash, Nagad, and local bank transfers is conducted through payment gateway partners who maintain their own security certifications. These partners are contractually obligated to handle your payment data in compliance with applicable financial regulations and data protection standards.

Financial transaction records are retained for audit and compliance purposes in accordance with applicable regulations. Players have the right to request a statement of their transaction history by contacting our support team at [email protected].

05 — Cookies

Cookies & Tracking Technologies

ada7 uses cookies and similar tracking technologies to enhance your browsing and gaming experience. Cookies are small text files stored on your device that help us recognize you on repeat visits and understand how you interact with our platform.

Types of Cookies We Use

• Essential Cookies — required for the platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional Cookies — used to remember your preferences such as language settings and previously visited game categories, so your experience is personalized on return visits.
• Analytics Cookies — help us understand aggregate usage patterns, such as which game categories are most popular or how users navigate through the site. Analytics data is anonymized and does not identify individual users.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the ada7 platform, including your ability to log in and access your account.

06 — Sharing

Data Sharing & Third Parties

ada7 does not sell, rent, or share your personal data with third parties for commercial marketing purposes. We may, however, share specific data with trusted partners under strictly limited circumstances:

• Payment Service Providers — such as bKash, Nagad, and bank partners, who require only the minimum data necessary to process your transactions securely and accurately.
• Technology & Platform Providers — including game developers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi) who power the games you play. These providers may collect session-level data under their own privacy policies.
• Legal & Regulatory Authorities — if required by law or a valid legal process, we may disclose necessary information to comply with regulatory requirements, court orders, or law enforcement requests.

All third-party service providers engaged by ada7 are bound by contractual data protection agreements that require them to maintain the confidentiality, integrity, and security of the data shared with them. They are strictly prohibited from using your data for any purpose beyond what is necessary to provide the contracted service.

07 — Retention

Data Retention

ada7 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. For active accounts, we retain your data for the duration of your account's existence plus a reasonable period thereafter to comply with legal obligations and resolve any outstanding disputes.

When your account is closed or deactivated at your request, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is mandated by law (for example, financial transaction records required for audit purposes). You may request deletion of your data by contacting our support team directly.

08 — Your Rights

Your Data Rights

ada7 respects your rights over your personal data. As a user of our platform, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of Access — you may request a copy of the personal data ada7 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right to Rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
• Right to Erasure — you may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to applicable legal retention requirements.
• Right to Object — you have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests.
• Right to Data Portability — where technically feasible, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable period. Please note that certain rights may be limited where overriding legal obligations apply.

09 — Security

Security Measures

The security of your personal data is a top priority at ada7. We implement a layered approach to data security, combining technical, organizational, and procedural safeguards to protect your information against unauthorized access, accidental loss, destruction, or disclosure.

Technical safeguards include SSL/TLS encryption for all data in transit, encrypted storage for sensitive records, two-factor authentication options for account login, and regular automated vulnerability scanning of our platform infrastructure.

Despite our best efforts, no online platform can guarantee absolute security. In the unlikely event of a data breach that may affect your rights or freedoms, ada7 will notify affected users without undue delay and take immediate steps to contain and remediate the breach.

10 — Minors

Children & Age Restriction

ada7 is strictly an adults-only platform. All players must be 21 years or older to register, play, or place bets on our platform. We do not knowingly collect any personal data from individuals under the age of 21. Age verification is a mandatory part of our registration and KYC process.

If we become aware that personal data has been collected from a user under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

11 — Updates

Changes to This Privacy Policy

ada7 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform services. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify registered users by email or in-platform message.

Your continued use of the ada7 platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page regularly. If you do not agree with the updated policy, you should discontinue use of our services and contact us to close your account.

12 — Contact

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ada7 handles your personal data, we encourage you to reach out to our dedicated support team. We are committed to responding promptly and transparently to all privacy-related inquiries.

Our support team is available 24/7 to assist players across Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Whether your query relates to data access, account deletion, cookie preferences, or any other privacy matter, we are here to help.

Email: [email protected] (plain text — not a clickable link). We aim to respond to all privacy requests within 5 business days.